Remote Support for Machine Control
Remote Machine ControlSupport
ECI Technologies can be a resource for reliable base and rover support for every stage of sitework when you need it. Whether it’s pre-set up, set-up, troubleshooting or post set-up, we can connect you with one of our in-house remote support specialists.
Set Up Stages
Within the pre-set-up or post-set-up stages, we can assist with several critical steps to get you set up for success including:
Transferring information into or out of the data collector and from the data collector into the machine
1-point localizationsEnsuring everything is up to date in terms of software or firmware
US feet vs. meters
Formatting
Base and Rover Best Practices
Our in-house subject matter experts can provide you with a plethora of base and rover best practices that come from direct hands-on experience, including but not limited to:
Continuity (moving from job to job)
Setting up benchmarks, external control points, permanent base pole(s)
Checking radio signals
Troubleshooting possible connection issues
Base point setup
Evaluating localization, control file
and more!
ECI Technologies Remote Support
From surveying methods to layout methods to take out methods or for learning how to topo a pile – we’ve got you. If you need help staking out centerlines, setting up as-builts, configuring display information, or for any other general connection issues – we’ve got you.
Whether you’re new to machine control technology or are having a difficult time getting through to vendors when you need support, call ECI Technologies today – we always answer our phones and will help get you up and running!
Let’s Work Together
2341 Boston Road
Suite 201A
Wilbraham, MA 01095
Hours
Monday – Friday: 8:30AM – 5PM
Saturday – Sunday: By Appointment Only